Customer Service in Houston, TX at Meador Staffing Services

Date Posted: 2/7/2018

Job Snapshot

Job Description

Seeking experienced customer service professional for full-time position paying $13-14/hr. Please send your resume to Angelica at agalvan@meador.com
Description:Job Title: Clerk, Customer Service
OverviewThe Branch Customer Service Clerk performs assigned customer service functions to ensure superior customer service to all external internal customers.
Duties and Responsibilities•Identify customer needs, make suggestions, initiate and follow through with appropriate action needed•Enter customer or territory orders per established procedures•Complete and process pickups and customer inquiries per established procedures•Maintain an invoice accuracy level of at least 97%•Complete reports, surveys, and other special deals assigned by manager•Cross train with customer service department such as large buying groups, customer file maintenance, backorders, samples, etc.•Complete any approved discount adjustments as per established procedures•Research minimum orders and release multiple orders that qualify as procedure states. •Participate in company sponsored training for product knowledge•Use proper telephone etiquette•Back up receptionist and general office clerk as needed •Perform other job related duties as assigned
Minimum Qualifications•High school diploma or equivalent
Preferred Qualifications
•Interpersonal skills necessary to establish and maintain effective working relationships with coworkers, other business areas and government agencies as required.•Previous customer service experience •Ability to: read and interpret complex reports and documents / assimilate and interpret various sources of data and provide and make decisions on recommendations to executive management / solve highly complex problem solving issues from start to finish•Demonstrated high level proficiency of oral and written communication skills•Planning and organizational skills necessary to coordinate workload around multiple assignments

Job category:Customer Service
Branch:Pearland
Pay rate:13.00-14.00
Posted date:1/26/2018
Job ID:139660
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